Having spent a bit of time compiling a specific instance of this information for my own use in my own house, I wanted to share the format / headings I used in compiling information for use in an emergency situation as I think it's possibly useful for other people in thinking about preparing something similar.

The two problems I'm dealing with here are:

1. making a written record of telephone numbers and other information for use if I have no (or limited) internet access, with priority given to what information I'm most likely to want if I have no electricity.
2. recording information about my house in case somebody else has to deal with it in my absence.

I've included email addresses as well as phone numbers, as (1) my tech has some battery life, which would allow me some internet access via 4G at the beginning of a power cut, (2) I would probably be able to travel to somewhere else with electricity, at which point having a written record of email addresses I'm likely to want saves time searching for them.



1. Details of the property - the full postal address and a six figure grid reference etc. Recording a six figure grid reference is probably overkill unless you're somewhere rural where postcodes cover bigger areas than they do in towns.

2. Location of a first aid kit, meters and stopcocks

4. Bin collection info.

5. Location of the BT master socket

6. Electricity - power cuts 105 + details of the relevant electricity distributor - see https://www.energynetworks.org/info/faqs/who-is-my-network-operator.html

7. Gas

Gas leaks - 0800 111 999
HSE Gas Safety Advice - 0800 300 363
Gas Safe - 0800 408 5500 / [email protected] - general enquiries
Gas Safe - 0800 371782 - repair people after an emergency or use gassafe website.

8. Water / Sewage

9. Telephone / Broadband (eg. who to contact when no telephone or internet)

10. Medical stuff
Nearest A&E
Nearest Minor Injuries / Urgent Care Centre, if appropriate
GP surgery
Local Pharmacies
Dentist + out of hours info
Opticians
Reference to NHS 111

11. Police
Reference to 101 and to specific contact details for local neighbourhood team/ station etc.

British Transport Police
Phone: 0800 405040
Text: 61016
[email protected]

12. Fire service
Non-emergency contact info for local fire service

13. Details of local sandbag distribution arrangements

14. Details of very local grit bins

15. District/Borough Council contact details

16. County Council contact details [or replace 15 + 16 with Unitary Authority contact details]

17. Details of local radio stations

18. House insurance
Policy no + phone no to make claims

19. Nearest Citizens Advice Bureau or similar advice providing organisation

20. Electoral information eg. details of my ward/civil parish/constituency etc

21. Details of local elected officials

22. Details for my MP

23. Town / Civil Parish Council details

24. Local library details

25. Helplines

Shout: text SHOUT to 85258 / [email protected]

Samaritans: [email protected] / 116123 / 07725 909090

Anti-terrorist hotline: 0800 789321

Crimestoppers: 0800 555 111

National Rail Enquiries: 08457 48 49 50

Shelter: 0808 800 4444

Mind: 0300 123 3393

No Panic: 0844 967 4848

Rethink Mental Illness: 0300 5000 927

Sane: 0300 304 7000

Young Minds: Parents’ Helpline: 0808 802 5544

NSPCC: 0808 800 5000

Refuge: 0808 2000 247

Rape Crisis: 0808 802 9999

Local Rape Crisis info

Local SARC details

Victim Support: 0808 168 9111

Family Lives: 0808 800 2222

Family Line: [email protected] / 0808 800 5678

Action for Children - local info

Home Start – local info

LGBT Switchboard: 0300 330 0630 / [email protected]

Galop – LGBT Domestic Abuse: 0300 999 5428 / 0800 999 5428 / [email protected]

26. Details of local bus operating companies

27. Details of people I know personally I might want to contact if I had no electricity.
Think about:
- Close people - whether family of origin, chosen family, partners, close friends
- Local people
- Longer distance people [whether people useful for coordinating info because they're likely to be away from the crisis or people who might want reassurance]

28. Details of/for useful trades people etc.

Aerial/satellite dish fitting person
Damp/ventilation reporting person
Electrician
Glazier
Heating Engineer
IT servicing person
Locksmith
MoT person
Pest control person
Photocopying place
Solicitors
Surveyor
Takeaways [Indian + fish & chips)
Taxi firms

[Looking at this list again, I need to add a plumber of the sort that deals with drains/toilets/washing machines + someone who deals with broken fence panels + a general handy person]

29. Details of local places of worship